ShipFlow AI automatically tracks your Bill of Lading (B/L) status across 12 major shipping lines, sends real-time WhatsApp alerts before free time expires, and generates daily reports — saving you 80%+ of manual tracking time.
Built for how Indonesian freight forwarders actually work — WhatsApp-first, SME-friendly.
Your team opens 12 different carrier websites every day, logs in one by one, searches each B/L number, and manually copies statuses into Excel — repeating this for hundreds of shipments daily.
Free time quietly runs out unnoticed. By the time anyone catches it, avoidable demurrage and storage fees have piled up — customers complain, and the company pays.
"Where's my shipment?" — your team answers this dozens of times a day. Without real-time visibility, ops, sales, and customers are stuck confirming everything by phone.
You provide a Mac Mini as your on-site server; PolarRay X handles licensing and remote deployment — ideal if you prefer to keep data on-premise.
Runs on PolarRay X's cloud servers — no hardware to buy. Just send your B/L Excel file and get tracking results back automatically.
You provide a Mac Mini as your on-site server. A locally-deployed AI model handles 75% of B/L image recognition for free, keeping data on-site; complex cases escalate automatically to cloud AI.
Full Pro functionality, fully managed on PolarRay X's cloud — no hardware needed, accessible anywhere, backed by 99.9% uptime.
| Feature | Excel On-Premise | Excel Cloud | Pro On-Premise | Pro Cloud |
|---|---|---|---|---|
| 📥 B/L Intake Method | ||||
| Upload Excel via email | ✓ | ✓ | — | — |
| Upload Excel via WhatsApp | ✓ | ✓ | — | — |
| Upload Excel via web | ✓ | ✓ | — | — |
| Email B/L PDF/image (auto-recognized) | ✗ | ✗ | ✓ | ✓ |
| WhatsApp B/L image (auto-recognized) | ✗ | ✗ | ✓ | ✓ |
| 🤖 AI Extraction | ||||
| AI auto-recognizes scanned B/L documents | ✗ | ✗ | ✓ | ✓ |
| On-premise model (free, data stays on-site) | ✗ | ✗ | ✓ | ✗ |
| Cloud AI backup service | ✗ | ✗ | Backup | ✓ Primary |
| OpenCV image enhancement | ✗ | ✗ | ✓ | ✓ |
| 📡 Tracking Capability | ||||
| 12 major carriers (automated tracking) | ✓ | ✓ | ✓ | ✓ |
| Official Maersk API integration | ✓ | ✓ | ✓ | ✓ |
| Free-time alerts (7 / 3 / 1 days before) | ✓ | ✓ | ✓ | ✓ |
| Status translated to Bahasa Indonesia | ✓ | ✓ | ✓ | ✓ |
| 📤 Output & Reporting | ||||
| Updated Excel returned automatically | ✓ | ✓ | Optional | Optional |
| Daily WhatsApp group summary | ✓ | ✓ | ✓ | ✓ |
| HTML email report (attached) | ✓ | ✓ | ✓ | ✓ |
| Web dashboard (real-time) | ✓ | ✓ | ✓ | ✓ |
| 🏗️ Infrastructure | ||||
| Customer-provided Mac Mini server | Required | Not needed | Required | Not needed |
| PolarRay X-managed cloud server | ✗ | ✓ | ✗ | ✓ |
| Secure encrypted access | ✗ | ✓ | ✗ | ✓ |
| One-click deployment script | ✓ | ✓ | ✓ | ✓ |
Upload your B/L list via email, WhatsApp, or the web — just the B/L numbers.
The system queries all 12 carriers simultaneously via automated browser tracking.
Your updated Excel comes back with status, ETA, location, and free-time alerts.
Automatic WhatsApp group summary + HTML email report.
The system monitors your inbox 24/7, automatically capturing B/L PDF or image attachments.
A multi-tier AI cascade reads every field: B/L number, vessel, carrier, ETA, container details.
Tracks carrier status automatically and sends WhatsApp alerts before free time expires.
Morning WhatsApp summary + HTML email + a downloadable Excel of all in-transit B/Ls.
Annual plan: one-time payment, setup fee waived. Contact us for an invoice and contract.
Billing note: 1 credit = 1 Bill of Lading (B/L). No matter how many times a B/L is queried within the billing cycle, it only counts once. The system automatically re-checks each in-transit B/L every 3 days until the cargo arrives.
All plans include: WhatsApp alerts · Email reports · 12-carrier tracking · Dashboard access · Technical support
Prices in USD. Overage beyond monthly quota: Excel series $0.05/B·L · Pro series $0.08/B·L.
All tracking statuses are translated into Bahasa Indonesia, report formats match local freight-forwarding workflows, and time zones auto-adjust for WIB/WITA/WIT.
Business in Indonesia runs on WhatsApp. ShipFlow AI pushes alerts and reports directly to your team's WhatsApp group — no extra app to install.
Local models and cloud AI back each other up in tiers for maximum accuracy. Any low-confidence or failed result automatically escalates to the next tier.
On-premise plans keep your B/L data on your own hardware; cloud plans run on Asia-based servers (Alibaba Cloud / Tencent Cloud), not overseas.
One config file, one automation script — our engineers handle remote deployment. Sign today, start tracking today.
What used to take 2-4 hours of manual tracking daily now runs automatically every morning — freeing your team to focus on sales and customer service instead of copying statuses.
PolarRay X Ai is an AI automation studio serving Indonesian SMEs — from AI training and deployment to fully custom automation. ShipFlow AI is our first standardized product, built for the freight-forwarding industry, with more industries to follow.
Standardized AI automation products refined for specific industries — ready to use, fast to deploy. ShipFlow AI (B/L tracking) is live; clinic appointment automation and visa case tracking are in development.
ShipFlow AI LiveCustom store-level AI automation for mid-sized businesses — especially clinic chains and restaurant groups — connecting bookings, customer service, and operations.
Custom ScopeEnd-to-end AI system design for large enterprise clients — from marketing and customer service to booking management, like the system we built for Rata.
Custom ScopeReselling professional AI-assisted software — such as DSD veneer design and orthodontic design tools — for dental and aesthetic medicine clients.
Inquire to PartnerRight now, we're focused on serving the Indonesian freight-forwarding industry — ShipFlow AI is the first step built for you, and the best way to see what PolarRay X Ai can build.
"We used to lose half a day every morning just checking B/L statuses. Now the system sends a report to our WhatsApp group before dawn, and the team can go straight to real work."
— Client Operations Lead
"We're a 5-person team — there was never time to watch carrier websites. With Excel Cloud, we get an updated spreadsheet every morning, and we never miss a free-time deadline anymore."
"Our Surabaya and Medan offices used to run independently. Now every B/L status lands in one WhatsApp group — when a customer asks 'where's my shipment,' we answer instantly instead of waiting for someone to dig through email."
"Our scans are often blurry, and the AI used to misread vessel names and container numbers. Since switching to Pro On-Premise, accuracy has clearly improved, and any remaining errors are easy to catch on manual review."
Talk to us and we'll find the right ShipFlow AI plan for your business. Deployment takes just 30 minutes.
PolarRay X Ai · AI automation studio for Indonesia · Replies within 2 hours on business days